These are just a few of the basic questions we receive,
please don't hesitate to contact us with any additional questions you may have.

Q: What forms of payment does Barnes Auto Transportation accept?
A: We accept Cash, Bank Certified Checks and Postal Money Orders.

Q: Do I need to pay 100% in advance to ship my vehicle?
A: No, The balance is paid in full upon delivery of your vehicle by Cash, Bank Certified Check, or Postal Money Order.

Q: How do I scheduled my vehicle for pick up?
A: A completed Shipping Order needs be sent to us.

Q: What levels of insurance coverage does Barnes Auto Transportation, carry?
A: Our insurance coverage is: Public Liability $1,000,000 Customer Vehicles $40,000 (Increased Insurance limits are available upon request to meet higher vehicle values)

Q: Do you allow shipping of personal items in the car being transported?
A: No, as of 1998 the Department of Transportation ruled that customers can NOT load any items in a vehicle on auto carriers.

Q: Do you have customer references available?
A: Yes, please contact us for a list of Customer References.

Q: Will you ship my car if it does not run?
A: Yes, we will transport your vehicle if it does not run for an additional $200.00 fee. Vehicle tires must be inflated, able to roll, and the car must have emergency brakes.

Q: How much advanced notice is needed to ship my vehicle?
A: Plan enough time for us to pick up your vehicle. Two weeks in advance is recommended. Although, we will do everything possible to help our customers in urgent situations. If arrangements are made, your vehicle will be given priority status.